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Having a good PMS is not enough… you need great personal support from people who care

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Real people...

answer the support lines at Wysdom. You don’t need to submit a request for a call-back or talk to an AI web-chat bot.
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Clinical training...

is the key to answering many support issues. Wysdom does not just employ techies who have read a book and know how to ‘Google'.
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Ongoing training...

is freely available as a Wysdom customer. So if you have new staff or just need a refresher on something just ask and we’ll arrange it.

Training support

Unlimited training over the Internet is free for all customers. You can arrange a webinar session with support anytime for new staff or refresher training.

CloudPlus software support

When you have a question or a problem to report you can rest assured that we will always do our best to help you, and as quickly as possible… that’s what you are paying for after all.

Wysdom has always had a reputation for its superior level of support and that continues to be the bedrock of our relationship with our customers.

CloudPlus hardware support

Your CloudPlus unit is unlikely to fail or have issues in general but if it does we will fix it or replace it as part of your subscription so don’t hesitate to report any concerns.

It will need the filter behind the front cover replacing at times or you may have a disk failure. Your User Manual has all the instructions.
      EXPERIENCE BETTER PRACTICE MANAGEMENT SOFTWARE NOW

      Contact support

      To speak to our team about getting support on our systems, give us a call on 01908 324040 or drop an email to [email protected].

      Or you can raise a support ticket at: https://wysdom.myportallogin.co.uk/

      Q&A notebook

      When you are busy don’t forget you can always make a quick note in your Q&A Notebook so you remember to ask support about a topic that is not important enough to raise a new support ticket but you would really like an answer to next time you are talking to us… easy.

      Annual on-site visit

      We know that personal relationships with our customers is vital. With this a Wysdom priority we plan to visit every site once a year to look at how you are getting on with CloudPlus and how you can maximise the system benefits. This could be doing something a little different or using a function you don’t even know exists to make your workflow better; or indeed anything you just want a bit of help with. This is not charged for… it’s what we do.